The Gentle Art of Written Self-Defense Letter Book: Letters in Response to Triple-F Situations

This book presents a system for writing letters that handle extremely difficult professional or personal situations efficiently, effectively, and with no loss of face on either side. Based on the revolutionary system of language behavior presented by Dr. Elgin in her five previous bestselling "Gentle Art" titles, this sixth book now extends these proven strategies and wisdom to the art of letter writing for those embarrassing, stomach-churning situations where nothing less than a letter will do.